How do I create an account?
Setting up your account could not be easier and will only take a couple of minutes. Simply register then complete your details and hit create account. You will then receive an email for you to verify your account. Creating an account has many benefits including, speedier checkout, access to past orders and quotes and smart ordering.
Should you want to include purchases of Chemicals or apply for a credit account, please contact us and our friendly sales team will be able to advise what documentation is required. Once this has been activated on your account by our sales team, you will then have access to these facilities for future orders.
I have forgotten my login details
No problem, it happens. Simply sign in followed by forgot your password. You will then receive an email to the registered account, providing a link to reset your password.
How do I receive a copy of your latest product Catalogue?
We launched our new catalogue in September and you can request a copy here, or as part of our commitment to reducing paper usage, you can view our online catalogue here.
You can of course view our full range of products and order online via our website 24 hours a day 7 days a week.
For our delivery charges and terms please see our Delivery page.
For our returns policy and procedure please see our Returns page.
Do the prices displayed include VAT?
All prices quoted are exclusive of any applicable Value Added Tax. The Buyer is required to pay any tax, duty or other government charge levied. All Goods will be supplied at the price and VAT rate ruling on the date of despatch.
What are the surcharges for Hazardous Chemical Delivery?
Any orders containing a product marked ‘Surcharge’ will be subject to a £9.95 Hazardous Chemical Delivery surcharge. Ireland and offshore surcharges are subject to a €25.00 surcharge.
I want to order more than one Chemical, will I pay additional surcharges?
No, the surcharge is per order and not per item. Providing you order all chemicals at once you will only pay one surcharge of £9.95 or €25.00.
What are the requirements for the purchase of Chemicals?
Professional and Trade account users are welcome to purchase Chemicals once the following items have been provided, via completion of our account application form, and verified by our team.
- Company registration number
- VAT number
- Company cheque or credit card
- Trade references
- The reason for the purchase and the use of the substance
- A named person, along with signature with name and position printed clearly
Once your account is active you will also be required to provide the below:
- Official purchase order detailing contact name, address and ideally a land line telephone number
Are you able to deliver Chemicals to residential premises?
Due to the hazardous nature of chemicals, we are unable to supply controlled, hazardous or restricted substances or chemicals to private individuals or to residential addresses.
Can I return Chemicals?
Any controlled, hazardous or restricted substances or chemicals which are to be returned to Scientific & Chemical Supplies Ltd or Shaw Scientific, must be approved by a named Customer Services member of staff before returning, and must be sent in accordance with the current legislation for transporting hazardous chemicals. Hazardous chemicals must not be dispatched by the company or customers using the normal postal service. For unwanted Chemicals please also see our Hazardous Chemical Waste Disposal service.
Hazardous Chemical Waste Disposal
Can you arrange for the removal of Hazardous Chemical Waste from our premises?
Yes, we employ a specialist team of chemists to pack and label hazardous chemicals ready for removal. Our trained ADR drivers will then transport to a registered waste station.
Will I receive documentation to confirm appropriate removal?
Yes, we will provide full documentation for your peace of mind.
What is the cost of your removal service?
This will depend on the chemical, weight and quantity. Simply contact us and we will provide a tailored, competitive quotation to meet your needs.
How long does the process take?
SciChem and Shaw Scientific are required by law to advise the Environment Agency five days prior to the collection of Hazardous Chemicals, therefore it will normally take 10 – 14 days from receipt of your order before we can collect and dispose of your waste. We will work with you, to agree the most suitable time and date for your premises.
MSDS Data Sheets for Chemicals
Do you supply Safety Sheets?
Yes we do, these are available to download from our website and are listed within the product detail.
Please note: The information contained in any safety data sheet is based on sources, technical knowledge and current legislation at European and state level, without being able to guarantee its accuracy. This information cannot be considered a guarantee of the properties of the product, it is simply a description of the security requirements. The occupational methodology and conditions for users of the product are not within our awareness or control, and it is ultimately the responsibility of the user to take the necessary measures to obtain the legal requirements concerning the manipulation, storage, use and disposal of chemical products. The information on any safety data sheet only refers to a specific product and should not be used for other chemical products.